Managed IT Services from Tech Prognosis

Have you ever wished you had a computer expert of your own?

Do you ever wish you had your own Computer Expert you can
call on whenever you had problems no matter where you where
or what time of day it was?

 
Did you also wish you had a computer support company that did
not charge you half your monthly income just to fix a problem?

Now you do... with ITCare@Workâ„  from Tech Prognosis

The data on the computers of small business users is as important as the data on the data on the computers of enterprise or big business users, yet most computer support providers avoid small business owners like the plague because "they are not profitable". At Tech Prognosis we beg to differ. Profit should not drive the need to protect business data and computers because a computer that is hijacked by a botnet can take down a service that is used by other businesses.

ITCare@Workâ„  is a flat-fee IT Management service that provides round-the-clock support for the small business computer user.
For a low fixed rate a month, small businesses can now get:

• Internet Security configured to business standards
• Network protection
• Enterprise-class firewalls for computers
• Backup and disaster recovery
• Virus and spyware detection and removal
• Hardware recommendation and assisted purchase
• Broadband installation and configuration
• Installation and configuration of wireless networks
• Securing wireless network configuration
• Assistance with setting up guest networks on your wireless devices (where supported)
• New computer setup and secure configuration
• Application software installation and configuration
• Operating system and application patch management
• Troubleshooting and repairs
• On-going maintenance to prevent computer problems from taking down your system
• Network-In-A-Box - Learn more
  

Do you care about those business data you've spent several years accumulating? How about your customers' files, documents, financial records, recipes, videos etc.? All it takes to lose them is a hard drive crash, or a virus that makes your computer inaccessible. ITCare@Workâ„  provides that cushion by constantly checking your network to make sure everything is working as they should and making sure the the likelihood of system failure is reduced.

There is live support so you can talk or chat with a technician at any time, no matter where you are.

What situation do you find yourself in? Do you need to upgrade your computer but are worried about the cost?
Is your computer constantly invaded by damaging virus and spyware? Did you just buy a new electronic device but
are struggling with how to set it up? We can help.

Depending on the support level you subscribe to, we will:

• Check your computer every other week for spyware and virus and heal them when found
• Check your computer every month and clean out space-hogs like temporary files, temporary internet files and orphan-applications that are useless
• Perform a diagnostic check on your computer hardware like memory modules, hard drives, power supply etc. for signs of failure
• Perform warranty check on your hardware to see if you qualify for a no-cost replacement by the vendor should your hardware fail
• Check and apply software patches from vendors like Microsoft, Adobe, Symantec, McAfee, Trend Micro, Kaspersky, BitDefender, Cisco, D-Link, Netgear and many others
• Perform disk defragmentation to reorganize the files on your hard drive. This could make your computer faster
• Assist you with backing up you critical data to a secure off-site location (a best-practice)
• Access to telephone and remote access help to resolve problems quickly
• House calls where we come to you to fix any problem that cannot be resolved remotely

Learn more about the benefits of outsourcing your IT Management or to sign up, call 512-814-8044 or use our contact form.